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Service Guarantee

Reliable Support from Production to Long-Term Use.

Commercial restaurant furniture is used frequently and for long operating hours. ZhuoYue combines durable product structures, defined delivery schedules, component warranty coverage and long-term maintenance support to help restaurant projects operate with greater confidence.

Service Guarantee
WARRANTY OVERVIEW

Coverage by Product & Component

Warranty periods vary by product series. The following terms are based on the current product information provided for ZhuoYue's main commercial dining table ranges.

5 YearsMain table structure
2 YearsInduction cooker / BBQ grill / purification system, depending on product configuration
3 YearsBearing for electric rotating dining tables
2 YearsMotor for electric rotating dining tables
Final warranty coverage follows the confirmed product model, configuration and order terms.

Our Service Commitments

Service terms are matched to the relevant product series and project requirements.

01
Structured Quality Control

Structured Quality Control

Products go through production and inspection before dispatch, with material and functional configurations confirmed according to the order.

02
Fast Dispatch for Stock Items

Fast Dispatch for Stock Items

In-stock standard products can be dispatched within 48 hours, subject to stock availability and order confirmation.

03
Clear Custom Lead Times

Clear Custom Lead Times

Custom hot pot and barbecue tables are typically produced in 7–12 working days, while customized electric rotating dining tables generally require about 20–25 working days.

04
Product Warranty

Product Warranty

Warranty coverage is provided for the main table structure and key components according to the specific product configuration.

05
Long-Term Maintenance

Long-Term Maintenance

After the warranty period, lifetime maintenance support is available, with replacement parts and maintenance supplied at cost where applicable.

06
Project Support

Project Support

For restaurant engineering projects, product selection and configuration can be coordinated according to the dining space and actual usage needs.